What we do

The StandBy program is focused on supporting anyone who has been bereaved or impacted by suicide at any stage in their life, including:

  • Individuals, families and friends
  • Witnesses
  • First Responders
  • Service Providers

StandBy is accessible seven days a week, providing free face-to face and/or telephone support at a time and place that is best for each individual.

The program offers coordinated evidence-based support and resources (including connections to local services and groups) that is individualised for each person’s unique circumstance. This support is continued for up to two years to ensure those that engage with StandBy are not alone and receive ongoing support.

StandBy is guided by local advisory groups – which includes community stakeholders as well as those with lived experience. StandBy National is informed by our National Lived Experience Advisory Group.

StandBy builds community preparedness and resilience through extensive training to community and professional groups to ensure effectiveness and that duplicated effort is avoided. The program is also ideally placed to offer a settings-based approach, providing group support after a suicide for schools, workplaces and community groups.

Support

We offer to face to face and telephone support. Please select an option below to make contact:

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Workshops

StandBy provides a range of locally tailored community workshops and education programs to increase awareness of suicide and suicide bereavement to help enable communities to support one another.

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Resources

People often find it helpful to read about how grief may affect them, and how others have coped in similar situations.

We offer support leaflets, toolkits, books and links to useful resources.

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To find support in your region visit our Find Support page.

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QIP Accredited Logo

StandBy is QIP Accredited as an organisation. Implemented by Suicide Prevention Australia and assessed by independent, not-for-profit accreditation provider, Quality Innovation Performance Limited (QIP), the Suicide Prevention Accreditation Program supports organisations to deliver safe, high-quality and effective suicide prevention and postvention programs.

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StandBy acknowledges the Traditional Custodians of the land on which we work and live. Our staff recognise the Aboriginal and Torres Strait Islander Community and their continuing connection to land and water, and pay respect to their elders past, present and emerging.

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Our organisation is a place where human rights are respected and people of diverse genders and sexual orientation are welcomed and supported.

StandBy – An initiative jointly funded by the Australian Commonwealth, New South Wales, Northern Territory, Queensland and Victorian Governments.

For immediate crisis support call Lifeline on 13 11 14 Beyond Blue on 1300 22 4636 or QLife on 1800 184 527 or 13yarn.org.au on 13 92 76. In case of an emergency, call 000.

StandBy Head Office
Level 2/17 Southern Drive
Maroochydore
QLD 4558

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